The quickest way to reach our support team is by telephone on +352 493872 72. Sometimes all our consultants are busy at the same time. Simply send an email to email@example.com so we can call you back.
Feel free to mark your email with 'Urgent' if you think you need a faster response.
How to connect users in Teamviewer
To make our support work easier, we use a software called 'Teamviewer' which allows us to connect to your computer to see your screen and take control of the mouse. To use it, you need to click on the Teamviewer icon above and download a small program. Launch it with a double-click and accept all the messages that Windows displays. Teamviewer will then show you a unique ID and password, which you must give to our support team so that they can log in. You can terminate a connection at any time.
How do I access the SaaS site?
TiM softwares are also available in a 'Software as a Service' (SaaS) version. They are then hosted on our servers and can be launched from any PC connected to the Internet. The address of the connection page is https://saas.dsk.lu.
Where can I find DSK Systems’ general conditions?
Our general terms and conditions regulate the operation of our software, hardware or Software as a Service contracts. The current file outlining our conditions can be downloaded using this link.
What is your data protection policy?
As a player in the world of Human Resources and Security, DSK Systems takes data protection very seriously. We act as a subcontractor for our clients and are committed to complying with applicable data protection laws and regulations.
You can find more information in our General Terms and Conditions. If you require specific documents regarding data protection, please contact us.